COVID-19 and Volunteering with HAVEN

At HAVEN, volunteers play a vital role in all aspects of our work to end violence and change lives. While HAVEN has continued offering critical services and support to survivors and the community, we have had to modify some of the ways volunteers can help. For the safety of all involved, HAVEN aims to minimize the number of people in our offices. This means we are putting a hold on Front Desk Volunteers. In addition, with the uncertainty around school openings for the fall, HAVEN is also putting a hold on Volunteer Educators helping with prevention programs and Outreach Volunteer as tabling and in-person community events are on hold. We strongly encourage you to consider helping with our greatest needs at the moment, which include Volunteer Advocacy. We very much look forward to the day when HAVEN can reopen these opportunities and welcome everyone back to the team!


Volunteers are integral to our agency and play a vital role in all aspects of our organization including client services, shelter, education, outreach, events, development and organizational leadership.

Volunteers commit to one year and receive thorough training to help prepare them for their chosen responsibilities. We appreciate the many volunteers who dedicate their time, talents, voice and efforts to helping HAVEN in our work to End Violence and Change Lives!

Volunteers after completing 35 hours of crisis invervention training.

Volunteer Advocate

As a Volunteer Advocate, you will serve as a confidential nonjudgmental source of support and information for those affected by sexual and domestic violence, and stalking. HAVEN serves women, men, youth, and families—people of all walks of life—across 48 cities and towns in Southeastern NH.

If you wish to become an Advocate, you are required to complete a 35-hour training that will prepare you to provide confidential crisis counseling, support and advocacy. Through training, you will learn how to actively listen to clients’ needs, appropriately support them in a time of crisis and connect them with the resources that can best meet their needs. You will also be trained to help identify and examine the survivors’ options.

You are not required to have any previous training in crisis work, only a strong desire to help those in need of services, an ability to “think on your feet” and passion for making a difference for survivors.

Current Volunteer Shifts reflect temporary procedures surrounding COVID-19 changes.

  • Daytime shifts (9am -3pm) are available on an on-call basis from your home. Daytime hours may include answering hotline calls, or fielding the chat service, which is available for clients Monday through Friday from 9am-4pm. Volunteers also have the option of working one-to-one with clients at hospitals, police stations, court and Child Advocacy Centers.
  • Night and Weekend Shifts are available on an on-call basis from your home. Weeknight shifts (Sunday pm through Thursdays pm) are 5pm-7am and Weekend shifts are 5pm-9am or 9am-5pm. Night and weekend hours include answering hotline calls. Volunteers have the option of meeting clients at hospitals or police stations.

HAVEN offers a great deal of ongoing support and guidance to volunteer advocates, both in our offices and on night and weekend shifts.

“To say “me too” or to reach out for support takes immeasurable strength. I feel privileged and grateful to be there to meet that strength with compassion, education, and empowerment. With many voices crying out “me too,” we as hotline advocates sit by our phones ready to listen, ready to believe survivors, and ready to change the culture of sexual violence both locally and globally.”
Volunteer Advocate
“Being an advocate has genuinely made me a more empathetic, culturally aware and empowered woman. I have been humbled by my interaction with survivors and nurtured as an advocate by staff members. My confidence and self-awareness has increased and I am able to use the fundamental principles of the agency in everything I do.”
Volunteer Advocate


  • Commit to 1 year of service.
  • Complete 35-hour volunteer advocate training (see dates below).
  • Sign up for 4 shifts monthly (day and/or night/weekend.)
  • Attend Quarterly Advocate Meetings.
  • Do 6 hours of continuing education.
  • Check in with day staff for data collection (night weekend advocates only).
  • Must have a valid Driver’s License, your own transportation and auto insurance.

Upcoming Volunteer Advocate Trainings:

  • The Advocate Training will be a combination of a self-paced 16-20 hours of course work through a rich, engaging,  virtual training platform and one weekend of an in-person intensive practicum, which is mandatory. We ask that trainees complete the virtual portions of the training prior to the weekend intensive. Trainees will have several weeks to complete this prior to the in person portion. Location of the in-person intensive weekend is to be determined.
  • The first intensive practicum will be held in person on September 10th and 11th.  Sessions will run from 9AM-5PM both days.
  • The Winter 2023 in-person intensive practicum is tentatively scheduled  for either  February 4th and 5th or February 11th and 12th–weather permitting. (9AM-5PM both days)
  • The Spring 2023 in-person intensive practicum is tentatively scheduled for June 3rd and 4th 9AM-5PM both days.
  • The Fall 2023 in-person intensive practicum is tentatively scheduled for September 9th and 10th 9AM-5PM both days.


Outreach and Events

Help HAVEN spread the word about our services and our mission of Ending Violence and Changing Lives! As the largest crisis center in the state, HAVEN serves over 48 towns and cities in the Southeastern NH.

Why does outreach matter? We never want not knowing that help exists to be a barrier preventing survivors from getting the help they so desperately need. We also want the loved ones of survivors to know how they can get help and assistance from HAVEN. Moreover, increasing awareness in the community also brings in wonderful people who want to share their time & talents as volunteers, who want professional training on these issues or who want to support our mission with financial support or collaborations.

As an Outreach Volunteer, also known as a HAVEN Ambassador, you’ll represent us at fairs and festivals and help distribute our materials to businesses and community partners. Each month we focus on distributing our materials to a specific targeted group– such as gyms and fitness centers in January, hair & nail salons in July, and pediatricians in October.

Skills & Experience Needed
Open attitude, passionate and comfortable talking with community members about issues of abuse and about HAVEN’s mission and services. Interest in public speaking, writing, video creation or marketing/communications a plus!


  • We ask for a 1 year commitment.
  • Complete 3-hour Outreach Volunteer training (offered 3 times a year/dates TBD).
  • Sign up for 1 activity per month. (We will offer several opportunities per month for you to choose from).
  • Requires a driver’s license, your own transportation and car insurance.
  • Hours will vary depending on the Outreach activity, but may include weekends, evenings, and weekdays.

Activities include:

  • Represent HAVEN at resource tables at fairs/ festivals and Meet & Greets.
  • Assemble packets for mailings or door to door outreach.
  • Help distribute packets of outreach materials, hotline stickers and swag to targeted outreach contacts.
  • Gather contact information to expand our contacts and data entry into database.
  • Write thank you notes to community partners and supporters.
  • Write op-eds or blogs about our work, researching articles on related issues/ relevant Awareness months and finding/ making inspiring images for our social media.
  • Help in creating PSA’s, videos, and more.
  • Assist with annual fundraising events.
  • Other activities as needed.

Check out one of our Outreach efforts in collaboration with Deb Cram and the YWCA, “Courage Speaks” on YouTube! 


Front Desk Volunteer

Important: Due to Covid-19, HAVEN is putting a hold on this volunteer opportunity. Please check out Volunteer Advocacy as a possible alternative. 2021 Training dates are TBD at this time. Thank you!

As a Front Desk Volunteer, you will answer business calls, help greet guests and walk-in clients in our reception area at our Portsmouth office, and provide support for a range of office tasks and projects. Being a warm friendly face to welcome guests is perhaps the most important part of this role!

This is an excellent opportunity to learn more about the agency’s operations and to gain valuable administrative experience.
Front Desk Volunteers work in 4 hour shifts (9 am to 1 pm or 1 pm to 5 pm) Monday through Friday. Training will be provided!
Must be able to answer phones and forward appropriately, and understand online calendar system. We ask for a 1 year commitment.


Volunteer Educator

Important: Due to Covid- 19, HAVEN is putting a hold on this volunteer opportunity. Please check out Volunteer Advocacy as a possible alternative. Training Dates TBD. Thank you!

HAVEN serves elementary, middle, and high schools in 48 towns/ cities and sees roughly 15,500 students and teachers a year. Prevention Educators play a unique role—there is an impact on the children, the parents, the teachers and the schools as a whole. Volunteer Educators will focus on classroom based K-4 elementary programs about personal body safety with puppets. Sign up to co-facilitate a minimum of 4 full school days per month. Prevention Educators will offer guidance and supervision in the classroom.

Desired Skills & Experience:
  • Experience working with elementary children
  • Experience with public speaking
  • Teaching experience preferred
  • Good sense of humor
  • Ability to memorize scripts
  • Willingness to work with puppets
  • Passion about the issues of domestic and sexual abuse

Additional Requirements:

  • Commit to minimum of 1 year of service (school year calendar).
  • Those interested in volunteering for the 2020-2021 school year should apply by August.
  • Prevention Education Training is provided for Volunteer Educators in the fall, with observation & training in the classroom and additional preparation at home to learn roles/scripts and practice.
  • Complete relevant portions of HAVEN Core Advocate training in June or September:

Development Committee

About the Development Committee

Are you passionate about fundraising, event planning, and building connections with important stakeholders? Then this opportunity may be the one for you!

The Development Committee (“DC”) helps the Board of Directors fulfill its fiduciary responsibility by ensuring the fiscal health of HAVEN through philanthropy, fundraising, and donor development. The Development Committee consists of the HAVEN Development Director, members of the Board of Directors, and volunteers from the community.

Committee Chair and Composition: The Development Committee is chaired by a Board Member and composed of 8-20 Board and community members. The Development Committee reports to the Board of Directors through minutes, reports, and email communication between meetings. The DC takes direction from the institution’s strategic plan.

Scope of Work for the Development Committee

The primary responsibility of the DC is to develop and carry out the organization’s strategic plan as it relates to fundraising and donor development.

  • Provide oversight and support to staff in developing and approving an annual development plan (“ADP”), and coordinate approval of the ADP with the development and approval of the annual fiscal budget.
  • Develop and help to carry out a Board Development Plan (“BDP”), which shall include financial contributions from each board member, as well as fiscal and other resources leveraged from the community (e.g., individuals, organizations, and businesses).
  • Facilitate a culture of philanthropy among Board members, which may include orientation, training and ongoing support to enable the Board to succeed in its development plan.
  • Monitor Board participation in fundraising and cultivation activities and events.

Other Relevant Information:

HAVEN currently hosts two large signature events a year. The Kids Are Our Business Breakfast occurs in April (Sexual Assault Awareness Month) and the Ending Violence, Changing Lives event occurs in October (Domestic Violence Awareness Month).

HAVEN operates with a 1.7 million annual budget and works to raise approximately $748,000 through fundraising and charitable giving annually.
The Development Committee meets on a monthly basis, on the first Thursday of every month.

Training and Orientation will be provided. Your point person to provide guidance and support will be the Development Director.


Board of Directors

Joining the Board of Directors is an excellent opportunity to apply your skills and leave a lasting impact on HAVEN and the community we serve. Board Members serve as ambassadors for the agency, and actively engage in fundraising, strategic planning and organizational oversight. Members serve for a 3-year term, with a maximum of two consecutive terms allowed, dedicate 4-8 hours monthly and make a personal financial contribution.

Desired Skills include:

  • Passion for the mission
  • Board Development
  • PR/ Media Relations
  • Financial Management
  • Fundraising
  • HR & Org. Development
  • IT
  • Legal
  • Marketing/ Branding
  • Special Events
  • Strategic Planning


AmeriCorps Victim Assistance Program (AVAP)


AVAP is part of AmeriCorps, a national service program that offers opportunities to Americans who are interested in making a substantial commitment to serve their country through national service.

AVAP Members placed with crisis centers will become advocates who support victims of domestic and sexual violence and stalking. Advocates answer crisis line calls and work one on one to support victims. They help victims obtain restraining orders and access shelter, as well as facilitate support groups, support sexual assault victims and survivors at hospitals and provide referrals for local services, and help to support children who have witnessed abuse. Members may also assist with community trainings and provide outreach and education to schools. They become knowledgeable in local support networks so that they can refer survivors to appropriate services.

The AmeriCorps Victim Assistance Program is made up of full and part-time domestic and sexual violence advocates. Each January AVAP seeks candidates for positions to begin in September. Applicants must demonstrate a commitment to community service and have an interest in the areas of domestic and sexual violence and stalking. Applications and placements are made on a rolling basis. Please contact regarding openings and placement availability. We encourage people of diverse backgrounds and experiences to apply. No prior experience or degree required.

 Other Qualifications

  • At least 18 years of age
  • Must commit to a year of service
  • Ability to work independently with limited supervision
  • Ability to remain non-judgmental and be open-minded
  • High level of maturity and ability to work as a team player
  • Valid driver’s license, reliable transportation and auto insurance (some sites do not require)


  • Weekly living allowance
  • Health insurance
  • Childcare (if eligible)
  • Education award
  • Student Loan forbearance and loan interest accrual coverage
  • Excellent training, transferable skills, and great networking experience

*Benefits are available to full-time members. Some benefits are prorated for part-time members


If accepted into the program, an extensive two week training in September prepares members for their site placements in the community. Members receive additional training once a month throughout the year.

Click here for the 21-22 Application:


Interns are vital to all aspects of our work to end violence and change lives. Intern opportunities are available in client services, shelter, prevention education, and marketing/development/outreach. Requirements vary.

HAVEN requires a two semester, on-site commitment of 16-20 hours per week, or a full time summer semester at 40 hours per week. Alternately, a one-semester internship may be combined with a daytime volunteer position to fulfill the agency requirement, so that the time equates to a two-semester internship. Your own reliable transportation is required, as you may have to travel to accompaniments, schools and/or outreach events. Internships are unpaid.

Appropriate training and supervision is provided. We are unable to offer Master’s Level Clinical Supervision onsite, so clinical supervision would have to be coordinated through your program.

For more information about interning with HAVEN, and to formally apply, please call 603-436-4107 or email

Portsmouth NH
Main Office

Phone: 603-436-4107
Fax: 603-436-7951
Crisis counseling is available on a walk-in basis during office hours.
Office/walk-in hours:
Monday-Friday, 9 a.m. to 4 p.m.

20 International Drive,
Suite 300 Portsmouth, NH 03801

Rochester NH

Crisis counseling is available on a walk-in basis during office hours.
Office/walk-in hours:
Monday-Friday, 9 a.m. to 4 p.m.

150 Wakefield Street, Suite 16 Rochester, NH 03867

Epping NH

Crisis counseling is available on a walk-in basis during office hours.
Office/walk-in hours:
Monday-Friday, 9 a.m. to 4 p.m.

285 Calef Highway
Suite12 C (Second Floor)
Epping, NH 03042

Copyright 2019. HAVEN - Violence Prevention and Support Services. All Rights Reserved.